Pricing · Personal Injury

Premium pricing for a
premium vertical.

One signed PI case pays for the year. Three tiers — Solo, Firm, Enterprise. Optional success-fee pricing on every plan.

Solo
$399/mo · billed monthly

Solo attorneys & boutique PI firms.

Start with Solo
Most Popular
Firm
$899/mo · billed monthly

Most popular. Built for growing PI firms.

Start with Firm
Enterprise
$2,499/mo · custom contract

Multi-office firms & high-volume PI.

Start with Enterprise
Feature Matrix

What's in every tier.

Feature
Solo
Firm
Enterprise
Capacity
Monthly minutes
500 min
2,000 min
Unlimited
Dedicated phone numbers
1
3
10+
Concurrent calls
2
8
Unlimited
CRM & Integrations
CRM integrations
1
Unlimited
Unlimited + custom
Retainer / e-signature automation
✓ + custom workflows
Webhook + API access
—
✓ + dedicated endpoint
Languages & Coverage
Languages
English
EN + ES (native)
8 languages
Coverage
24/7
24/7
24/7 + multi-office routing
Lead Scoring
Default scoring tiers
Custom scoring weights
—
✓ + ML calibration
Platinum warm transfer
Email alert
Warm transfer to attorney
Warm transfer + paging tree
Compliance
TCPA opt-out + audit log
Two-party recording consent
UPL guardrails
✓ + custom script review
Dedicated compliance review
—
—
✓ quarterly
Support
Support level
Email
Priority email + chat
Dedicated CSM + Slack
Onboarding
Self-serve
1-hour live setup
Full white-glove rollout
Uptime SLA
—
99.9%
99.99% with credits
Optional add-on
Per-signed-case success fee
+$150-300 per signed case (optional, all tiers). Skin in the game — pay us only when Rex closes the loop on a signed retainer. Talk to us about calibration.
Annual billing available at 17% off any tier. Quote-based on Enterprise.
Vendor Compare

vs Smith.ai · LEX Reception · in-house intake.

Smith.ai and LEX are great general answering services. RexRuby is a PI-specific intake engine — every script, score, and transfer rule built for personal injury.

Feature
RexRuby
Smith.ai
LEX Reception
In-house
Monthly cost (typical PI firm)
$899 flat
~$1,275 + overage
~$1,800
$75K/yr (~$6,250/mo)
Cost per call (effective)
$0.50-$2
$9.75 overage
$3-5
$3-8
24/7 coverage
— (40 hrs/wk)
PI-specific intake script
— (generic)
— (generic)
Spanish-native (not translated)
Limited
Limited
Depends on staff
CRM-deep integration
Limited
Manual
Instant warm transfer (Platinum)
—
—
Audit log on every consent
—
Limited
—
Comparison data based on publicly-stated pricing as of 2026 + aggregated firm intake data. Vendor offerings change — verify current pricing on each vendor's site.

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