Real questions from operators. Clear answers. No marketing speak.
Rex — Booking & Recovery
What happens when a client texts after hours?
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Can Rex book directly into my calendar?
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What does Rex do when a client no-shows?
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Will clients know they're texting an AI?
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What languages does Rex speak?
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What is Rex's phone number — do I get a real number?
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How does voice cloning work?
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Does Rex collect deposits?
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Ruby — Retention & Reactivation
How does Ruby know who to message?
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What triggers does Ruby fire automatically?
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Can I customize what Ruby says?
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Does Ruby send spam?
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Calendar Setup
How do I connect Acuity Scheduling?
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How do I connect Jane App?
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What about Mindbody, Vagaro, and Zenoti?
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What happens if my calendar isn't connected?
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Billing & Pricing
How does pricing work?
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What's included in the free trial?
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Do solopreneurs really get a free calendar?
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Can I pause or cancel my subscription?
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Which tiers have the 1% performance fee?
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What's the 90-day performance guarantee?
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What happens to my clients if I cancel?
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Privacy & Compliance
Is client data secure?
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What happens if a client replies STOP?
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Compliance & Legal
Is RexRuby HIPAA compliant?
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Is texting clients with Rex legal? What about TCPA?
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Can I use RexRuby if I'm in California (CCPA)?
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What data does RexRuby store and where?
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Does RexRuby read my clients' medical records?
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Setup & Timelines
How long does it take to go live?
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Does my team need to do anything to set this up?
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What if I want to change how Rex talks to clients?
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Can I pause Rex or Ruby any time?
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What happens if Rex makes a mistake?
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Hear it for yourself
Better call Rex.
No contracts. No engineering. Clone your voice in 30 seconds. Collect deposits automatically. Rex and Ruby start working from day one. 7-day free trial.