Rex answers calls in your voice, knows every dish on your menu, handles gluten-free questions, collects deposits for large parties, and fills your slow Tuesday nights by texting regulars. Ruby brings back guests who haven't been in 3 weeks.
No credit card. No contracts. Works alongside Resy, OpenTable, Toast.
Smart Fill analyzes your booking patterns, predicts which hours will be under capacity, and texts your recent guests with a personalized invite. Not a blast — a conversation. “Sarah, your favorite patio table is open tonight at 9.”
Result: Rex texted 12 recent guests about the 9pm slot. 3 booked within 20 minutes. That's $180 in covers that would have been empty chairs.
They give you a booking widget. We give you a 24/7 AI host who answers every call, text, and DM — then feeds those bookings into your existing system.
| Feature | RexRuby | Resy | OpenTable |
|---|---|---|---|
| Answer phone calls during rush | ✓ | — | — |
| Reply to texts in 18 seconds | ✓ | — | — |
| Handle Instagram DMs | ✓ | — | — |
| Know your menu + answer dietary questions | ✓ | — | — |
| Collect deposits for large parties | ✓ | ✓ | ✓ |
| Online booking widget | — | ✓ | ✓ |
| Table management / floor plan | — | ✓ | ✓ |
| Win back lapsed guests automatically | ✓ | — | — |
| Predict slow hours and fill them | ✓ | — | — |
| Post-visit review collection | ✓ | — | — |
| Speak 9 languages natively | ✓ | — | — |
| Works alongside existing tools | ✓ | — | — |
Rex pushes reservations into Resy and OpenTable automatically. You keep your existing tools.
Rex picks up during rush, after hours, holidays. In your voice. Never "please hold" again.
"Is the pasta gluten-free?" Rex knows ingredients, allergens, and recommends dishes by dietary need.
Large party? $25 deposit via Stripe before confirming. No-shows drop 55%.
Which dishes do guests ask about most? Which drive bookings? Data-driven menu decisions.
Tourist walks in? Rex answers in Spanish, Mandarin, Japanese, French, Arabic — instantly.
24h after dining: "How was the risotto?" Positive reply to Google review. Complaint to owner alert.
SMS, calls, Instagram DMs, WhatsApp, web chat, Facebook, TikTok — one AI host handles all of them.
Haven't been in 3 weeks? Ruby texts about the new seasonal menu. 5.4% win-back rate vs 0.8% industry.
85%+ capacity? Rex suggests a less busy time. "8:30 would mean faster service and a better experience."
Your host was seating table 9. Rex answered in 18 seconds, checked allergens, booked a patio table for 4, and collected a deposit.
No credit card. No contracts. Works alongside Resy, OpenTable, Toast.