Rex and Ruby aren't chatbots bolted onto your business. They're a purpose-built AI stack — conversation engine, multi-channel messaging, real-time booking, and retention intelligence — designed from the ground up for service businesses.
Rex and Ruby run on a proprietary conversation engine fine-tuned for service businesses. It reads your past messages, matches your tone, detects intent — booking, question, objection — and responds in your voice. Not a chatbot. Not a script. A teammate.
SMS, email, Instagram DM, Facebook Messenger, webchat, WhatsApp, and voice — all routed to a single conversation thread. A lead messages on Instagram at 11 PM Saturday. Rex answers in 18 seconds. You see it in one place Monday morning.
Rex reads live availability from your booking platform — Vagaro, Acuity, Jane, Mindbody, Boulevard, Google Calendar, or the free RexRuby Calendar — and writes confirmed appointments directly. No "someone will call you back." No double-booking. No human needed.
Day 44 is the cliff. That's when most clients stop coming back — not because they're unhappy, but because life gets busy. Ruby watches every client, detects the drop-off window, and sends a personal check-in that sounds like you wrote it. 5.4% come back. Industry average: 0.8%.
Opt-in verification, instant STOP processing, consent tracking on every message.
PHI detection, encrypted storage, BAA included. Medical and dental tiers are compliant from day one.
Carrier-approved messaging. No spam filters. No blocked numbers. Your messages actually arrive.
Multi-region deployment, encrypted at rest and in transit, audit trails on every conversation.
SMS, Instagram, webchat, email — any channel, any hour.
Detects intent, answers questions, and books the appointment.
Confirmation + reminder sent. 55% of no-shows get rebooked.
Day 44 check-in brings them back. 5.4% rebook automatically.
Text Rex right now. Watch him respond in 18 seconds. Then sign up and go live in 10 minutes.