AI Receptionist for HVAC, Plumbing, Electrical & Roofing
After-hours emergency calls captured. Estimates scheduled while competitors sleep.
Rex answers every emergency and scheduled-service call 24/7, triages urgency, captures the address, and dispatches to your on-call tech. Ruby brings repeat customers back with seasonal maintenance reminders and review requests that drive Google rank.
- Emergency vs scheduled triage — true emergencies routed to on-call now
- Address + service detail captured in the call — tech rolls with full context
- Seasonal maintenance reminders convert one-time customers into recurring revenue
Built for the way home services actually run.
Problem
Emergency call comes in at 11pm. You're asleep. Caller goes to voicemail, calls the next plumber, and you lose a $400 job.
How RexRuby fixes it
Rex answers within 2 rings, asks the right triage questions ("water actively flowing? main shutoff accessible?"), and dispatches to your on-call tech with all the context.
Zero emergency calls lost overnight
Problem
Tech is on a roof / under a sink and can't take the next call. By the time he's back at the truck, the lead has hired someone else.
How RexRuby fixes it
Rex covers the phone while techs are on jobs — books estimates, answers pricing questions, schedules service calls. Tech never has to choose between the current customer and the next one.
Techs work, Rex sells
Problem
You serviced a furnace last fall and never thought about that customer again. They called a competitor for the spring AC tune-up.
How RexRuby fixes it
Ruby tracks every service by customer + equipment and sends timely seasonal reminders — fall furnace check, spring AC tune-up, gutter cleaning, etc. Recurring revenue on autopilot.
Recurring service revenue up 25-40%
Problem
You do great work but your Google reviews are stuck at 47. The shop with worse work but more reviews ranks above you.
How RexRuby fixes it
After every completed job, Rex texts the customer for a review and routes 5-stars to Google. 4-star or below goes to your inbox first to fix before it goes public.
Google rating up 0.5-1.5 stars within 90 days
Everything you need on one platform.
Emergency triage
Rex scores calls: "active leak + flooding" → on-call tech now. "drip + bucket fine" → first slot tomorrow. "pricing question" → handled by Rex.
Address + service capture
Full address, problem description, equipment make/model when relevant. Tech gets the dispatch summary the moment the call ends — no info lost in transit.
On-call tech routing
Configure on-call rotation (per day, per service line, per geography). Rex routes to the right tech automatically and falls back if one doesn't respond.
Seasonal maintenance
Track every customer's equipment + service history. Ruby sends fall furnace check, spring AC, annual water heater flush — at the right time.
Estimate scheduling
Roof inspections, install estimates, kitchen rough-ins — all booked into your estimator's calendar with the right duration + driving buffer.
Review automation
Post-job review request to Google. Negative feedback intercepted to your inbox first to resolve before it goes public.
Common questions
How does Rex handle multi-trade companies (HVAC + plumbing + electrical)?
Each trade gets its own service catalog, on-call rotation, and pricing. Rex routes calls to the right service line based on the caller's description and dispatches to the right tech.
Can Rex actually schedule estimates with my Service Titan / Housecall Pro / Jobber?
Rex maintains its own calendar and syncs to Google Calendar. Most contractors run Rex as the booking front door and have their FSM (Service Titan, Housecall Pro, Jobber) read from Google Calendar via existing sync.
How does Rex handle service-area boundaries?
You configure your service area (ZIP codes or city radius). Calls outside the area are politely declined with a referral to a partner if you have one set up.
Can Rex give estimates / quotes over the phone?
Rex quotes diagnostic / service-call fees and standard installs from your price book. For complex work (whole-home re-pipe, HVAC replacement) Rex schedules an in-person estimate — never makes up a price.
“Three after-hours emergency dispatches in our first weekend with Rex. Each one was a $300+ job we would have lost to voicemail.”
Stop letting voicemail pick up your emergency calls.
$399 /mo flat — no per-call fees
Start free 7-day trialNo credit card required · Cancel anytime · Setup in 10 minutes